Privacy Policy
Effective Date: [Insert Date]
At M&C Bliss Ambulance & Medicare Services (“we,” “our,” or “us”), we are committed to protecting the privacy and security of the personal information of our patients, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services or visit our website.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Date of birth
- Address
- Phone number
- Email address
- Emergency contact information
- Insurance details
- Medical history and health-related data
b. Technical Information
- IP address
- Browser type
- Operating system
- Pages visited on our website
- Access times
c. Other Information
- Any information you voluntarily provide through contact forms, service requests, or communications with us.
2. How We Use Your Information
We use the information we collect to:
- Provide ambulance and medical services
- Coordinate care with healthcare professionals and insurance providers
- Respond to inquiries and customer service requests
- Ensure patient safety and service quality
- Manage billing and payment processing
- Improve our website and services
- Comply with legal and regulatory obligations
3. Sharing Your Information
We may share your information with:
- Healthcare providers and facilities as part of patient care
- Insurance companies for billing and claims
- Emergency contacts in urgent situations
- Service providers who assist in business operations (under confidentiality agreements)
- Government authorities if required by law
We do not sell or rent your personal information to third parties.
4. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal requirements)
- Object to certain types of data processing
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the information below.
6. Cookies and Website Tracking
We may use cookies or similar technologies to enhance your experience on our website. Cookies help us understand user behavior and improve site functionality.
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We encourage you to review this page periodically.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
M&C Bliss Ambulance & Medicare Services
[Insert Address]
Phone: [Insert Phone Number]
Email: [Insert Email Address]